As we enter the era where AI has the potential to impact almost every aspect of our lives, there is a growing need to ensure that AI systems are designed with human values and experiences at their core. This is a high-level introduction to Human-Centered AI (HCAI), a Responsible AI methodology for anyone building or using AI systems (such as researchers, data scientists, developers, and product managers).
An Evolution of Human-Centered Design
As Head of Design at Credo AI, the first step in designing the Credo AI Responsible AI Platform was to ensure that we address and consider real people’s needs and concerns at every stage of our software design and development lifecycle. Humans are never an afterthought. The value and real world outcomes of our product cannot be unintended and accidental. Also, these needs change over time and must be constantly evaluated and revisited. It is our belief that these same approaches, methodologies, and principles can apply to the development and usage of Artificial Intelligence.